AI Chatbot News

A I. Start-Up Anthropic Challenges OpenAI and Google With New Chatbot It could result in a clunky and even frustrating customer experience, resulting in less user attention where the customer loses interest midway through an interaction. However, a chatbot based on machine learning incorporates artificial intelligence and can understand the language, not only commands. A. Siri […]

What is sentiment analysis? Using NLP and ML to extract meaning The first part of making sense of the data is through a process called tokenization, or splitting strings into smaller parts called tokens. The biggest use case of sentiment analysis in industry today is in call centers, analyzing customer communications and call transcripts. There